We don't leave good quality to chance - at Böllhoff it is systematically planned.
Interdisciplinary teams working in close collaboration with our customers pre-plan quality into all new processes and products.
- Outstanding quality management system
Böllhoff is a quality-oriented service provider and partner to innovative industries. We serve the automotive and aerospace industries, machinery and plant makers, electrical engineering companies and the manufacturers of sheet metal and plastic products.
Customers define their own technical specifications. Where requested, our application experts will provide assistance with defining specifications and their feasibility in production. Our customers benefit from Böllhoff quality by avoiding unnecessary costs and through maximum process reliability. Once a quality specification has been decided we make sure it is implemented to the letter. It comes as no surprise that we are A-class suppliers to many companies and have been awarded Supplier of the Year and other industry accolades.
- Clearly defined quality standards implemented by expert, committed employees
Our employees are expert, motivated and well trained. They receive regular further training as part of their ongoing commitment to fulfilling the quality specifications of our customers day in, day out.
Our products must be as reliable in a household appliance as in a car or an
aerospace application. At Böllhoff maximum product and service quality comes naturally.
- Qualified suppliers and controls on incoming materials
Quality from day one
The first important step for ensuring the highest quality specifications is selecting suitable suppliers for raw materials, semi-finished products and fasteners. Long-term partnerships with suppliers is our guarantee of safety and reliability. In clearly defined audits, we regularly check that all processes are being adhered to on site at our suppliers.
Our suppliers must undergo a multi-stage qualification procedure before they are authorised to supply. Site visits to supplier facilities play an important part in this process. We like to inspect manufacturing processes, quality management, process reliability and test equipment in person, on site.
If first impressions are positive we then perform tests and controls on various trial deliveries. Only when all trial deliveries have passed our technical incoming goods inspection without any deviations, will the supplier be approved and incorporated into our QEM rating system.
This means that we can exempt our customers from liability as per HGB § 378. Not only does this reduce quality control costs for our customers, it also accelerates the internal flow of goods.
- Reliable production thanks to preventive quality management planning of processes and products
The modular approach
Before the start of production an inter-departmental team plans and specifies all the production, assembly and test processes which could have an effect on the quality of manufactured components or environmental factors.
We implement the following processes here:
- Failure mode and effect analysis (FMEA)
- Initial environmental assessment
- Preparation of detailed production and work plans
- Preparation of quality management and test plans
- Machine capability studies
- Process capability studies
- Preventative maintenance
Specially trained employees check day-to-day production at SPC measuring stations using detailed inspection and test specifications. At the customer's request we then perform 100% checks using state-of-the-art digital technology.
- Advice and reduction of customers' procurement costs
Direct supply to the assembly site. Delivery using our ECOSIT® system (Economic Supply in Time) is the most cost-effective supply method. Necessary preconditions here are the specified product quality and a definition of all the other supply parameters. With our customers we agree:
- The type of supply
- The frequency of supply
- The site to be supplied
- The markings to be used on packaging and containers
In this way the customer knows exactly what we're doing. This leaves customers free to concentrate on their core business and free from worries about financially less important C-parts.
- Supporting our customers in development and design
Böllhoff ECOTECH® is the comprehensive consultancy service which advises customers about the technical aspects of new designs and assists them with the optimisation of existing applications. Our objectives are to help customers improve their products while at the same time enabling reductions in production costs. Our applications technology engineers are committed to keeping the range of parts to a minimum, simplifying assembly procedures, reducing the use of materials and offering advice on alternative technical solutions, which may be necessary, for example, due to changes in legislation. Our customers benefit from Böllhoff's expertise in the fields of buying, storage, assembly, engineering and product improvement. Where requested we can also organise
technical seminars at customer sites.
|Quality and environmental management||9330/14.02||English||PDF / 2779 KB|
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